If a device is not powered on or is in an error state, see the manual of the device to correct the problem. Make sure that the routers and other network connection devices are operating correctly. Remove the printer driver and then install it once again.Īre the network connection devices operating normally? If the machine's printer driver does not appear in the list of available printer drivers, it may not be installed correctly. Is the machine specified correctly in the application that you are using for printing?Ĭheck whether the machine's printer driver has been selected from the print window of the application. Printing is sometimes not possible when you run multiple applications at once or there is insufficient memory or hard drive space. When a port created with Standard TCP/IP Port in Windows is used and the checkbox is, it may not be possible to print correctly. => "Setting mode (administrator)" → Īre you using a printer port created using Standard TCP/IP Port? If the IP address changes frequently, it is recommended that a permanent IP address be assigned to the machine. If the IP address is changed, reconfigure the port setting for the printer driver. To check the IP address of this machine, select "Setting mode" → → "All Custom Setting List", and print the setting. If the machine does not have a permanent IP address (the machine receives an IP address from a DHCP server), printing will not be possible if the IP address changes. If you do not know which network the machine is connected to, ask the network administrator. The machine must be connected to the same network as your PC. Is the machine connected to the same network (LAN, etc.) as your PC? If you are connected to a network, make sure that the LAN cable is securely connected to the hub as well. Make sure that the cable is connected securely to the LAN connector or the USB port of your PC and that of the machine. Is your PC connected correctly to the machine? This may damage the hard drive or cause the data being stored or received to be lost. When the background color of the job status display at the upper right corner of the touch panel is not gray, do not switch off the main power switch or unplug the power plug.